> ## Documentation Index
> Fetch the complete documentation index at: https://help.janjan.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Studio retouch

> Ask our retouching team to fix details in a photo by hand.

If a finished photo is almost right, ask for a studio retouch. A retoucher on our team fixes the spots you mark, by hand, and delivers the retouched photo to Gallery.

Retouches fix details in a photo. To change the pose or the model, regenerate instead.

## Request a retouch

**1. Open the photo**

Open the result in [Gallery](https://help.janjan.ai/en/gallery.md) and pick the pose you want fixed. Each photo is retouched on its own.

**2. Click Request retouch**

You'll find it in the toolbar under the photo.

**3. Mark each problem**

Click the photo to drop a numbered spot, then choose what's wrong there. You can add a short note to each spot, and mark up to 10 spots.

**4. Add a note and send**

Add anything else the retoucher should know, then click **Send to studio**. The dialog shows which round this is and when the photo will be delivered.

### What you can mark

* Garment fit or drape
* Print, logo or texture
* Colour doesn't match the product
* Hands, limbs or body shape
* Face, skin or hair
* Glitches or smudges
* Background or lighting
* Something else

## Rounds and delivery

Retouches come with yearly plans; monthly plans don't include them. Each photo gets a number of rounds, and a retouch doesn't use credits.

| | Fitting Room | Showroom | Runway |
| - | :-: | :-: | :-: |
| Retouch rounds per photo | 1 | 2 | 3 |
| Delivered within | 2 business days | 2 business days | 1 business day |

Business days are Monday to Friday. The exact delivery time is shown when you send the request.

## Follow your request

While a retouch is in progress, the button reads **Retouch in progress**, and the **Studio retouch** card in the result's details shows where it stands:

* **Requested:** we've received it.
* **Retouching:** a retoucher is working on it.
* **Quality check:** it's being reviewed before delivery.
* **Delivered:** the retouched photo is ready. Click **View retouched photo** to open it.

The card also lists the spots you marked, notes from the studio, and the history of each round. You'll get a notification and an email when the photo is delivered or when the studio sends you a message.

## After delivery

* **Looks good:** accept the retouch to close the request.
* **Request another round:** if something still isn't right and you have rounds left, mark what to fix again.
* **Cancel request:** you can cancel while the request is still **Requested**, before a retoucher starts on it.

If the studio can't retouch a photo, the request is marked **Not retouched** with the reason.

## Good to know

* Retouch works on finished photo results. It isn't available for Reshoot results or videos.
* A photo can have one open request at a time.
* In a [team workspace](https://help.janjan.ai/en/team.md), members who can't edit images can still follow a request, but can't send one.


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